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Privacy Policy

Last updated: July 28, 2026

This policy explains how Policy Assist LLC (“NextRank,” “we,” “us”) handles information in the NextRank mobile app and your NextRank candidate account. Our Website Privacy Policy covers nextrank.io and the waitlist separately, and the Terms of Service govern your use of the App.

We do not sell your personal information, we do not share it for cross-context behavioral advertising, and the App contains no advertising SDKs, no analytics SDKs, and no ad trackers.

What we collect

These are the only categories the App collects. Each is linked to your account and used to operate the product, not to track you across other companies’ apps or sites.

  • Email address. Used to create your account, sign you in, verify your address, and send service messages such as password resets.
  • Name. Your first and last name and the display name you choose, used to identify you in the App and, if your agency licenses NextRank, on that agency’s leaderboard.
  • Account identifier. The internal id for your account.
  • Purchase history. The App Store transaction identifiers for what you bought, which exam it applies to, and when your access expires. We use these to grant access and to honour restores. We never receive your card number; Apple processes payment.
  • Study activity. The questions and flashcards you answer, whether you were right, and when. This is what produces your readiness score, spaced repetition, streaks, and league standing.
  • Device identifier for notifications. The push token for the device you signed in on, so we can send the reminders you enable. This is not an advertising identifier.

What we do not collect

  • No audio or voice recordings. The App does not record you and does not request microphone or speech-recognition permission.
  • No location, no contacts, no photos, no health data, and no browsing history from outside the App.
  • No advertising identifiers and no third-party analytics or crash-reporting SDKs in the App.

How we use it

To create and secure your account; to deliver the study features you paid for; to calculate readiness, streaks, badges, and league standing; to grant and restore purchases; to send service messages and any notifications you turn on; to answer support requests; to detect abuse and protect exam integrity; and to meet legal obligations.

Your answers are used to teach you. We may use aggregated, de-identified statistics (for example, how often a question is missed) to improve content quality. Those statistics do not identify you.

If your agency licenses NextRank

Where an agency or department buys access for its candidates, administrators from that organization can see who holds a license and each candidate’s progress within that organization’s exam. Your league standing within an agency shows your display name. Nothing you do in a personal state-certification account is shared with an agency, and league standings outside an agency are shown under anonymized handles.

Who we share it with

We share only with service providers who process information on our behalf under contract:

  • Apple. Processes all in-app purchases and tells us that a transaction is valid. Apple handles your payment details under its own privacy policy.
  • Amazon Web Services. Hosting and storage in the United States.
  • Resend. Delivery of transactional email such as verification and password-reset messages.

We may also disclose information if required by law or valid legal process, or to protect the rights, safety, and integrity of NextRank, our users, or the examinations we support. If we are ever involved in a merger or sale of assets, we will tell you before your information becomes subject to a different policy.

Retention, and what deletion actually does

We keep your account information while your account exists. You can delete your account at any time from the App, on the Profile screen.

We want to be precise about what deletion does, because it is not a complete erasure. When you delete your account:

  • Your name, email address, and sign-in credentials are removed from your record, your sessions are revoked everywhere, and you cannot sign back in to that account.
  • Your registered devices and push tokens are deleted, so the account receives no further notifications.
  • Anonymized study and integrity records are retained and are no longer linked to you. We keep them because examination integrity and our agency agreements require a durable record that a given assessment took place, and because purchase records must be retained for tax and audit purposes.
  • Deletion does not cancel an Apple subscription and does not refund a purchase. Cancel a subscription in your Apple Account settings.

Your choices and rights

You can review and change your name, display name, exam date, pace, and notification preferences in the App, and turn off league participation so you do not appear in standings. You can delete your account in the App as described above.

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to be free from discrimination for exercising them. Residents of California and other U.S. states with comprehensive privacy laws have these rights. We do not sell or share personal information for cross-context behavioral advertising, so there is nothing to opt out of, and we do not use sensitive personal information for inferring characteristics. To make a request, email privacy@nextrank.io. We will verify your request through your account email.

Security

Passwords are stored using a modern one-way hash and are never readable by us. Traffic is encrypted in transit, sign-in tokens are held in the device Keychain, and access to production data is restricted. No system is perfectly secure, but we take these obligations seriously and will notify you and any regulator as required if a breach affects you.

Children

The App is for adults preparing for professional examinations. It is not directed to children under 13, and we do not knowingly collect their information. If you believe a child has given us information, email us and we will delete it.

International users

We operate the App from the United States and process information there. If you use the App from outside the United States, you understand that your information is transferred to and processed in the United States, where privacy laws may differ from those in your country.

Changes to this policy

We may update this policy. We will post the updated version here with a new date and, where the change is material, notify you in the App or by email.

Contact us

Policy Assist LLC, operator of NextRank. privacy@nextrank.io.

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